Shipping policy

DELIVERY TIME - DELAYS COULD OCCUR DURING THE FESTIVE PERIOD

UK DELIVERY - 2-4 WORKING DAYS

EU DELIVERY - 2-11 WORKING DAYS

WORLDWIDE - 3-17 WORKING DAYS

 We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at holisticgypsiesco@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any returns information at holisticgypsiesco@gmail.com.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you have received the wrong item. If we are notified as soon as possible, we can evaluate the issue and make it right as soon as we can.

Exceptions / Non-returnable items
Please get in touch if you have questions or concerns about your specific item.

Exchanges
Contact us for exchanges enquiries.  

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.